People require a lot from their government. Meeting the increasing demand for service requires that government agencies operate effciently and that the enterprise of agencies collaborate effectively. This Information Technology Strategic Plan has been advanced to assist enterprise Ohio to proactively meet the service delivery excellence that our customers expect. Quality service depends on integrating industry best practices and suitable technology into daily business operations. The IT vision laid out in the plan and the supporting goals and objectives will help.

The plan will create a foundation for IT investments to enable the enterprise to progress. As such, the plan is the roadmap that guides the enterprise as it sets technology priorities and improves operations in support of its business practices. Using the core values and guiding principles to steer our behavior will point the enterprise toward prosperity in the global digital marketplace. As a result, Ohio will be poised to take its rightful leadership position in the digital economy.

	Through our technology, provide a consistent, friendly customer experience when dealing with government
	Utilize best practices throughout the enterprise
	Secure state networks and safeguard the personal information of citizens
	Support Ohio's economy by implementing business friendly technologies
	EXTEND THE ENTERPRISE INFRASTRUCTURE BY COORDINATING TECHNOLOGY INVESTMENT AND MAXIMIZING BUYING POWER
	INFORM THE LEGISLATIVE AGENDA TO ADDRESS BUSINESS-SUPPORTIVE TECHNOLOGY INITIATIVES
	DEVELOP AND RETAIN A STRONG WORKFORCE OF IT PROFESSIONALS
	IMPROVE GOVERNMENT BUSINESS PROCESSES THROUGH THE INNOVATIVE USE OF TECHNOLOGY
	ENSURE CONTINUITY OF GOVERNMENT